Simple, scalable pricing

Our services are priced per user, per month. This keeps costs aligned with your team size and ensures your IT support scales as your business grows.

Every package includes proactive management of Microsoft 365 and one primary device per user. The difference between packages is the depth of cyber protection.

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How to decide which package is right for you?

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In simple terms: Managed IT delivers reliable day-to-day IT support, Secure IT adds enhanced cyber protection, and Secure Practice IT adds secure communications, compliance-focused controls and cyber governance.

Compare Managed IT
vs Secure IT

Feature Managed IT Secure IT Secure Practice IT
Per user, per month £80 £100 £150
Microsoft 365 Business Premium Included Included Included
Microsoft 365 tenant management Included Included Included
Device monitoring & patching Included Included Included
Vulnerability management Included Included Included
Managed endpoint protection Included Included Included
Microsoft 365 backup Core backup Enhanced backup + archive + journaling Advanced immutable backup + archive + journaling
Advanced anti-phishing & impersonation protection Standard protection Enhanced protection layer Multi-layered email threat & data protection
Secure DNS & browser protection — Included Included
Password vault & breach monitoring — Included Advanced credential monitoring, breach alerts & risk reporting
Security awareness training — Included Managed phishing simulations & user risk reporting
Secure client communications — — Encrypted email, secure file sharing & recipient verification
Private network access — — Dedicated private access infrastructure with primary & DR gateways
Cyber risk & compliance reporting Basic reporting Security reporting Continuous risk monitoring & compliance reporting
Quarterly security reviews — — Included
Allocated monthly support 1 ticket per 2 users 1 ticket per 2 users 1 ticket per 1 user

*All prices exclude VAT.

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Support allocation explained clearly

Each package includes a monthly support allowance based on your number of users.

Managed IT & Secure IT

  • 1 support ticket per 2 users per month
  • Rounded up to the nearest whole ticket
  • Minimum of 1 included ticket per client

Secure Practice IT

  • 1 support ticket per user, per month
  • Designed for organisations requiring enhanced support and governance
  • Minimum of 10 users

If usage exceeds the included allowance, additional tickets are charged at £65 per ticket.

This structure ensures support remains fair and predictable while helping us maintain fast response times and a consistently high level of service.

Unsure which level of protection you need?

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We’ll review your current setup and risk profile and give you a clear recommendation. No pressure – just practical advice.

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Pricing FAQs

Each package is designed for a different level of risk, security and support. Managed IT provides a strong foundation for day-to-day IT management. Secure IT adds additional cyber security layers such as advanced email protection, password management and security awareness training. Secure Practice IT adds secure communications, private access controls, cyber governance and compliance-focused reporting for organisations handling sensitive client information.
Pricing scales per user. Add or remove users and your monthly cost adjusts accordingly.
We will review usage patterns with you and recommend adjustments if needed. The goal is fairness, not penalty.
Projects, migrations, and significant changes are quoted separately. We provide clear estimates before any additional work begins.
Yes. Many clients start with Managed IT and upgrade as their business, risk profile or compliance requirements change. We can help you move between Managed IT, Secure IT and Secure Practice IT as your needs evolve.