Privacy Policy

This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our website. We are committed to protecting your privacy and handling your data responsibly and transparently.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you interact with our website, we may collect personal information such as your name, email address, and contact details provided voluntarily.

  • Usage Data: We collect information about your interaction with our website, such as pages visited, time spent on pages, and browsing behaviour.

  • Cookies: We use cookies to enhance your experience on our website. These cookies may collect personal information or track your activity for analytics and improvement purposes.

2. Use of Information

We use the collected information for:

  • Providing and maintaining our website's services.

  • Understanding how our website is used and improving user experience.

  • Communicating with you, responding to inquiries, and providing customer support.

  • Sending promotional and marketing materials if you've opted in to receive them.

3. Third-Party Services

  • Google Analytics: We utilize Google Analytics to analyze website traffic and user behavior. Google Analytics may collect and process data according to its own Privacy Policy. You can use the Google - My Activity page to manage any data Google collects on you.

  • HotJar: We may use HotJar to understand user behaviour and optimize our website's usability. HotJar may collect and process data as described in its Privacy Policy.

  • MoneyPenny Chat Agent: Information exchanged through MoneyPenny Chat Agent is used for communication and support purposes and may be stored securely by MoneyPenny.

  • LeadConnector (Go High Level): Data captured through LeadConnector is used to improve our services and may be stored securely by Go High Level.

4. Cookie Policy


Our website uses cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the website's functionality.

  • Analytical Cookies: We use these cookies to analyse website traffic and user behaviour through Google Analytics and HotJar.

  • Preference Cookies: These cookies remember your preferences and settings.

  • Marketing Cookies: We may use marketing cookies to provide personalized advertisements.

You can manage cookie preferences through your browser settings. By using our website, you consent to the use of cookies as described in this policy.

5. Data Security


We employ industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Data Sharing


We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy or when required by law.

7. Your Rights


You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time.

8. Changes to This Policy


We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

9. Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@bitwise-it.co.uk/01268 218301.

BITWISE-IT MANAGED IT FOR UK BUSINESS

Bitwise-IT are an IT Managed Services Company based in Wickford, Essex, UK. We focus on supporting and protecting your business technology so you can do what you do best. When you partner with Bitwise-IT we have your digital back!

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